“Return from customer” recorded in a 3rd‑party warehouse refers to the process where products that customers send back are received, inspected, and logged by an external logistics provider instead of the company’s own facility. The 3rd‑party warehouse checks the returned items for condition, verifies documentation, updates the inventory system, and reports the status to the company. This recording ensures accurate stock levels, identifies whether items should be restocked, repaired, or scrapped, and supports refund or replacement processes. Outsourcing this function helps companies reduce handling time, improve efficiency, and maintain clear traceability of all returned goods.