EASEOFCARE Service
Programs
Datalogic ADC’s EASEOFCARE
Service Programs provide superior life-cycle support to ensure that products
are always operating at peak performance when you need them the most. Service
Programs can be easily ordered at the time of product purchase guaranteeing
that units are covered ‘out-of-the-box’, eliminating wasted time with product
registration or subsequent order processing. Maintenance coverage provides you
with access to Datalogic’s Support Team for easy product returns. You can also
use the convenient on-line RMA web service for processing and managing returns,
or you can contact the Datalogic Support Desk directly. Don’t wait until your
product fails to figure out your maintenance options. The EASEOFCARE Service
Programs provide you with the right choice to meet your service expectations –
be it managing the total cost of ownership, having expanded repair coverage, or
minimizing repair turnaround time. 14-days Comprehensive program offers rapid
repair turnaround time of the same unit and also covers accidental breakage.
The EASEOFCARE Service Programs are managed by Datalogic ADC, the same company
that designed and manufactured your products, ensuring that you get the best
service to protect your technology investment.
EASEOFCARE 14-Days
• 14 business day repair
turnaround
• Normal wear and tear,
component and parts failures covered.
• Factory upgrades at no
additional costs
• Wavelink Avalanche®
software maintenance for Mobile Computers
• Wavelink Terminal
Emulation™ software maintenance for Mobile Computers
* Note: Factory warranty is product dependent and
is typically defined in the product data sheet.
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14-Day
Comprehensive
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Factory Parts and
Procedures
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YES
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Selected Factory Upgrades
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YES
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Coverage
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Defects in Material /
Workmanship
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YES
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Normal Wear and Tear
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YES
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Comprehensive
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YES
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Turnaround Time
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14 Business Days (Typical)
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YES
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Transport
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Two Way Ground and Express
/ Air
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YES
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Length of Time
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5-Year Options from Start
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YES
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BROCHURE