Not meeting the expectations of shoppers that walk into the store can have an enormous, negative impact on business — 89 percent of consumers report that they began doing business with a competitor following a poor customer experience.
The good news is that Mobile Computing Devices are designed to provide the tools store associates need to exceed customer expectations: The right set of mobile voice and data tools to perform whatever task is required, right on the spot — without ever leaving the customer or making the customer wait.
With devices like the Zebra ET1 and the zebra MC40 associates can check price and inventory with a quick scan of any type of bar code, answer a product-related question by accessing the store’s item database or the manufacturer’s website, and ring up a purchase — complete with an electronic or printed receipt.
And with our Mobile Workforce Management application associates are provided with a personalized and properly prioritized real-time task list that can direct them to help a customer, re-stock a specific shelf, clean up a spill or start marking down items for an upcoming sale and more — complete with a dashboard that allows store supervisors to monitor task status.